Customer Support

We at LULU SOFTWARE are proud to develop products with one single aim: Customer satisfaction. To deliver on that promise, we are intent on offering highly-accessible customer support.

We aren't perfect, but we aim to be! We encourage you to contact us with your comments, questions and suggestions so that we can improve your experience with our products and services.

Our promise is to provide personal and attentive service, to the best of our capabilities.

For us, customer support means:

  • Listening to our customers and responding to their needs.
  • Taking the necessary time to troubleshoot.
  • Learning from our customers so that we can improve their experience with us.

Need help with one of our software-solutions?

LULU Software has selected Upclick, a third party provider of custom ecommerce solutions, for its order processing and customer service.

If you have bought a LULU SOFTWARE product and you have questions related to your purchase, we invite you to contact UpClick's customer service; use your customer login to update your account information, locate your license, renew existing license or purchase a new license. If you can't find an answer to your question in Upclick’s system, we encourage you to contact us at the following contact information and we will respond to your inquiry as fast as we can:

 
Location Phone Number Schedule
United States and Canada
(Toll Free)
1-866-998-0509 Monday 8am to 7pm (Eastern Time)
Tuesday to Friday 7am to 8pm (Eastern Time)
United Kingdom (020) 3318 6392 Monday 1pm to 12am
Tuesday to Friday 12pm to 1am
Australia 1800 649 319 Tuesday 12am to 11am (AEST)
Wednesday to Saturday 12am to 12pm (AEST)
France 09 75 18 10 04 Monday 2pm to 1am
Tuesday to Friday 1pm to 2am
Rest of the World +1 514-789-9124 Monday 8am to 7pm (GMT-5)
Tuesday to Friday 7am to 8pm (GMT-5)
 

Contact Us

LULU SOFTWARE

5555 Casgrain, Suite 301

Montreal, QC

H2T 1Y1

Canada

Tel: +1.514.316.3260.

Fax: +1.514.316.3257.