Customer Support
We at LULU SOFTWARE are proud
to develop products with one single aim: Customer satisfaction. To deliver on that
promise, we are intent on offering highly-accessible customer support.
We aren't perfect, but we aim to be! We encourage you to contact us with your comments,
questions and suggestions so that we can improve your experience with our products
and services.
Our promise is to provide personal and attentive service, to the best of our capabilities.
For us, customer support means:
- Listening to our customers and responding to their needs.
- Taking the necessary time to troubleshoot.
- Learning from our customers so that we can improve their experience with us.
Need help with one of our software-solutions?
LULU Software has selected Upclick, a third party provider of custom ecommerce solutions, for its order processing and customer service.
If you have bought a LULU SOFTWARE product and you have questions related to your purchase, we invite you to contact UpClick's customer service; use your customer login to update your account information, locate your license, renew existing license or purchase a new license. If you can't find an answer to your question in Upclick’s system, we encourage you to contact us at the following contact information and we will respond to your inquiry as fast as we can:
United States and Canada (Toll Free)
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1-866-998-0509
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Monday 8am to 7pm (Eastern Time) Tuesday to Friday 7am to 8pm (Eastern Time)
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United Kingdom
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(020) 3318 6392
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Monday 1pm to 12am Tuesday to Friday 12pm to 1am
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Australia
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1800 649 319
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Tuesday 12am to 11am (AEST) Wednesday to Saturday 12am to 12pm (AEST)
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France
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09 75 18 10 04
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Monday 2pm to 1am Tuesday to Friday 1pm to 2am
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Rest of the World
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+1 514-789-9124
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Monday 8am to 7pm (GMT-5) Tuesday to Friday 7am to 8pm (GMT-5)
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Contact Us
LULU SOFTWARE
5555 Casgrain, Suite 301
Montreal,
QC
H2T 1Y1
Canada
Tel: +1.514.316.3260.
Fax: +1.514.316.3257.